Bringing the customer to Flex2B -Bringing Flex2B to the customer

2020: By Mr Mark Walsh, Senior Business Consultant for Flex2B

Before we can Bring the customer to Flex2B we must first Bring Flex2B to the customer.

The customer will not take next steps before:

Trusting Flex2B is the application for their requirement.
Trusting that our Flex2B teams are the people who can mobilize for their organisation.
Trusting that their organisation is capable of receiving / integrating Flex2B.

Before we ask the customer to be convinced of the features and benefits of a successful Flex2B installation, we must be convinced ourselves.
We must be familiar with these features and benefits and the customer questions that can come with each feature.
We will address the “Why choose Flex2B?” question first feature by feature.
Customer FAQs we will be addressed later grouped by the people who are likely to ask them on the customer side.

Features / Benefits

Because the Flex2B application consists of a myriad of the smallest pieces it can be mapped exactly to the very shape of your business for a truly bespoke best fit solution.
Flex2B is not a one piece application to which you must force to fit your organization.
The Flex2B application has evolved over decades and features added each year are available to all with each new iteration / yearly update.
Flex2B is owned and written by us and so we can grow with your business.
Changes required by you can be approved within an agreed time frames as they do not require the permission of another.
Required changes can be effected relatively inexpensively.

The Flex2B application is returning Investment throughout the world daily empowering business owners to become information based decision makers across all business units of their organizations.
From owner/ manager farms and pack houses to the largest international organizations Flex2B is collecting information which can be used to create reports which cascade as required on a daily basis.
From owner/ manager farms and pack houses to the largest international organizations Flex2B is as accessible to the entry level operatives and business principals alike.
The use of icons and the level of interaction required by users at all levels means that training and instruction required is kept to a simple minimum and that simple accessibility for all is maximized.
Flex2B can communicate with all accounting and Enterprise Resource Packages that support the latest protocols for information / file transfer.
Communication with ERP and accounting systems can be simplified through the use of a Flex2B hub for optimizing of file transfer exchanges to and from Flex2B.
Flex2B mobilization is not dependent on hardware brands, utility or service providers once agreed specifications for all are met.
You can continue to use your tried and tested local ISPN, utility and hardware provider – we not only encourage this – we recommend this.
Flex2B mobilizations can offer options to maximize the use of existing hardware and technology to keep capital expenditure to a minimum depending on available technologies and internet connections.
This has been a very attractive option in the past where the many remote contributors to our customers operate on smaller scales.
Finally – successful Flex2B mobilizations have been executed on either side of the equator taking advantage of the many translation options available at the moment.
Other translations may be initiated once time and money budgets are agreed.
The success of Flex2B is not language or culture dependent.
Because the Flex2B team offers skilled business consultants and listeners who have successfully mapped the Flex2B application right down to the very shape of businesses north and south of the equator.
The key to best fit mobilization depends on the successful mapping of business processes and activities to the Flex2B environment.
The Flex2B team has successfully mobilized on many different sites with the help of many and varied professionals on and off each site.
We are skilled at managing successful road maps with time lines and the expectations across all business units for every site.
The success of each mobilization is not product or industry dependent and has succeeded more because of the skilled management of inputs and expectations of all that or consultants bring to each customer mobilization.
Our consultants use their experience from other mobilizations, customers, industries, products and jurisdictions to deliver a world class offering every time.
Previous innovations are offered to each new customer while maintaining the strictest confidentiality keeping site specifics of all customers confidential.
Our consultants are available with considerable language abilities and cultural diversity exposure to ensure world results every time.
We are skilled at liaising with local suppliers, providers and incorporating local peculiarities to ensure there are no obstacles to optimum success on all sites.
Flex2B business consultants understand very well customer's business owner, operational, logistics, Quality, Operational, warehousing, financial and technical requirements as they have all been a rich mix of business owner, operational, logistics, Quality, Operational, warehousing, financial and technical experts in previous roles on varying sites of different scales.
Flex2B Business Consultants bring direct insights for suggested reporting production, delivery and accessibility to every site.
They will add our own polish to required reports and have always suggested new reports that might be interesting to each customer.
We also provide best options for report cascading, scheduling and sharing.
Flex2B business consultants have tailored our solution to best fit all sites with optimum success.
We own and write our solution so not only do we understand the product – we effect tailored solutions ourselves and so are free from the delays, expense and permissions of any third party.
For our next contact suggest that we look at the transaction from the viewpoint of each of the professionals we may encounter on a customer site.
Once we understand these perspectives the next step is to understand the template for a mobilization which is already well documented.
This will include equipping yourself with application examples which are widely available or which can be adapted should you feel the need.